Shipping policy
At Diamond Beauty Online, we are committed to delivering your order as quickly and efficiently as possible. Please review the details of our shipping process below.
Shipping Regions
We currently ship exclusively within the United States. International shipping is not available at this time.
Free Shipping
We offer free standard shipping on all U.S. orders over $60 (after discounts, before taxes). Orders under $60 will have shipping fees calculated at checkout based on the selected method.
Order Processing
All orders are processed within 1 business day. Our fulfillment team operates Monday through Saturday. Orders placed after 1 PM on Saturdays or on Sundays will be processed the following business day.
Shipping Methods & Delivery Times
Estimated delivery times begin after your order has been processed and shipped:
- Standard Shipping: 2–5 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
All orders are shipped via USPS or UPS, based on your location and the shipping option selected at checkout.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking details. Please allow up to 24 hours for the tracking link to become active.
Delivery Delays
While we strive to meet all delivery estimates, unforeseen delays due to weather, carrier issues, or high order volumes may occur. We are not responsible for delays outside our control.
Customer Support
If you experience any issues with your delivery, please reach out through our Contact Us form, and our team will be happy to assist you.